Child-Friendly Services
Convenient services and facilities offered at the Parks
Stroller Rentals
Guests with small children can rent strollers for use in the Park.
Information
Rental Fee
1,000 yen for one day
Type
Japanese B-Type Stroller (Reclinable stroller with sunshade and small storage basket)
Seat size: 28 cm (width) x 20 cm (depth)
For use by
A child who can sit unassisted, age 7 months or older, height up to 100 cm tall, and weight up to 15 kg
Load capacity
Up to 20 kg
Renting another stroller at a different Park
Show the Rental Certificate from one Park to use a stroller at the other Park. Limited to use on the same day.
Notes:
- Only for use within the Park.
- Rental strollers may be unavailable under certain circumstances.
- Do not leave valuables or other personal items in an unattended stroller.
Make sure your stroller meets the following requirements!
- Has a seat belt
- Can be pushed from behind
- Has wheels that can be locked
- Is not self-propelled / Can be set to manual mode
For safety reasons, strollers must meet all of the above requirements to be brought into the Park.
Stroller carts, wagons, trikes, and other such items are not allowed in the Park.
Stroller Rental Location
Restrooms with Diaper Changing Stations
Both mom and dad can take turns changing diapers
■All restrooms inside the Parks are equipped with diaper changing stations.
Note:
- Restrooms in the fort on Tom Sawyer Island at Tokyo Disneyland do not have diaper changing stations.
■Women’s restrooms inside the Parks are equipped with boys' urinals.
Note:
- The restrooms in front of China Voyager and in the fort on Tom Sawyer Island at Tokyo Disneyland do not have boys' urinals.
■Mickey Mouse-shaped soap foam is available in the restrooms, so you and your child can enjoy washing your hands.
Note:
- For information regarding restrooms in restaurants or other facilities, please ask directly at the location. 。
Lost Children
A facility for the care of children who become separated from their guardians
If you have become separated from a child under your care, please see a Cast Member near you. This facility is in contact with other facilities inside and outside the Park to ensure the prompt reunion of child and guardian.
Lost Children Locations
"My 1st Visit" Stickers, Commemorative Snapshots
Make your child's first Park visit memorable
"My 1st Visit" Stickers
If you wish to receive a "My 1st Visit" sticker for your child, please inform a Cast Member that your child is visiting the Park for the first time. You will receive a cute sticker with the child’s name and the date of the visit written on it.
Commemorative Snapshots
A photographer will snap a picture of you and your child holding a "My 1st Visit" sign to commemorate this special day.
Notes:
- Please ask the photographer about the locations where the photo can be taken.
- This service is not available at locations where Disney Character Greetings are held.
- Some locations may not be available depending on circumstances.
- Photographs taken by the photographer are available for purchase.
- Contents of set and photo mount designs vary depending on the facility and shooting location.
"My 1st Visit" Sticker Locations
Other Child-Friendly Services
There are many other child-friendly services inside the Park.
Hand Washing Area
Children can have fun washing their hands with Mickey Mouse-shaped soap foam
Picnic Area
A picnic area is available outside the Park for Guests who prefer to bring their own meals. Guests are requested not to bring food and beverages into the Park.
Storage Lockers
Make use of the storage lockers to hold items you won't need in the Parks.
Lost & Found
If you lose something while you are in the Park, please go to a Guest Service facility
Bottled Drink Vending Machines
Bottled drinks can be purchased from vending machines around the Park
Bottled Drink Vending Machines
Tokyo Disneyland: Inside and Outside the Park
Bottled Drink Vending Machines
Tokyo DisneySea: Inside and Outside the Park
Re-Entering the Park
If you leave the Park so that your child can take a nap or for other reasons, you can re-enter the Park later the same day.
Home Delivery Service
Items purchased in the Park (with some exceptions) and personal belongings may be shipped for a fee. Chocolates and other items that melt easily can be delivered by refrigerated truck.
Notes:
- Please check at the Home Delivery Service counter for details on shipping (not available for all destinations).
- Merchandise that is valuable, has been opened, glass products, and certain other merchandise cannot be shipped. For details, please contact a Cast Member at the Home Delivery Service counter.
It may not be possible to ship items to certain countries.
First Aid
When you feel unwell or need first aid assistance, please contact the nearest Cast Member.
