Convenient Services
To Help You Enjoy the Parks Even More
Standby Pass
Standby Pass is a way to reserve times to enter the standby queue for select facilities. It frees guests up to enjoy shopping, dining and other parts of the park experience, while virtually waiting for their time window to enter the queue.
Entry Request
Some experiences require an Entry Request completed on the Tokyo Disney Resort App after entering the Park.
Disney FASTPASS®
If you want to get on the attractions and make the best use of your time.
Check the Wait Times for Attractions and More
You can find the wait times on the Tokyo Disney Resort® App, the official website, or at the Information Board inside the Park.
Priority Seating (booking restaurants in advance)
This system lets you book a dining time at certain restaurants so you can be seated with a minimal wait after you arrive at the restaurant. We recommend using Priority Seating.
Guided Tours
You'll find out about the history of the Park, the background stories of the attractions, and lots of other information from your official guide.
Official App
Find out more about the official app that can help you enjoy the Parks even more. Be sure to download it before you visit.
Barrier Free
Barrier Free Information
Information on services and facilities that can help Guests with disabilities, as well as Guests who have temporary physical impairments, enjoy the Parks.
Rental Wheelchairs and Motorized Wheelchairs
Wheelchairs, motorized wheelchairs, and battery-assisted push wheelchairs for use in the Parks are available for a nominal fee.
For Guests with Disabilties
Information on services and facilities that can help all Guests enjoy the Parks more efficiently.
When You Need Assistance
Care of Lost Children
If you lose sight of your child in the Park, please contact the nearest Cast Member.
Lost and Found
If you lose anything in the Park, please contact the nearest Cast Member.
Message Service
You can leave a message for members of your party with this service.
First Aid Assistance
If you feel unwell or get injured, please contact the nearest Cast Member.
Shipping Items Home
At some shops, you can have your purchases shipped to your home for a fee.
Storage Lockers
Coin-operated storage lockers are available around the Main Entrance.
Withdrawing Cash
ATM cash dispensers that accept major credit cards and SMBC bank cards are available.
Park Re-Entry
If you intend to leave the Park and re-enter later the same day, be sure to have your hand stamped at the exit.
AED (Automated External Defibrillator)
AEDs (Automated External Defibrillators) are available throughout the Parks.
Photo Spots
Signs with the "Photo Spot" mark point to places in the Park that are perfect for taking memorable pictures of your visit.
Non-Japanese Language Support
Complimentary Tokyo Disneyland Guide Maps are available in English, Traditional Chinese, Simplified Chinese, and Korean at Main Street House inside the Park's Main Entrance.
Lots of Other Convenient Ways to Enjoy the Park
Digital Photo Printing Service
Pictures that you take at Tokyo Disney Resort can be printed with an original border when you use this service.
Mailing a Letter
Mailboxes are located throughout Tokyo Disneyland. Letters or postcards placed in the mailboxes will be decorated with an original Park design and delivered to the post office.
Free Wireless Internet Access (Wi-Fi)
This service is available for all Guests. A valid email or social media account is required for access.