Lost & Found
お気に入り
For Assistance while in the Park
If you lose something while you are in the Park, please contact a nearby Cast Member.
You can also go directly to the following Guest Service facility, or fill out the required information and submit the contact form.
Email Inquiries
諮詢信箱
邮件咨询
이메일 문의
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For Assistance after leaving the Park
Please go directly to the following Guest Service facility, or fill out the required information and submit the contact form.
Email Inquiries
諮詢信箱
邮件咨询
이메일 문의
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For Assistance by email or telephone after leaving the Park
For assistance after leaving the park, please fill out the required information and submit the contact form.
Email Inquiries
諮詢信箱
邮件咨询
이메일 문의
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m. - There may be a longer wait to be connected for assistance from 10:00 a.m. to 11:00 a.m.
- Any charges resulting from calls to the above phone number must be covered by the caller.
- Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
- From overseas, please call +81-50-3090-2742
- The above phone number offers assistance in English only.
- This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
- For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
- We request that you call us with your caller ID setting turned on.
- To offer the best services possible, our operators will ask for your name at the beginning of the call.
- For inquiries regarding purchased tickets, we will ask for the 19-20 digit ticket number in order to confirm the ticket type.
See here for details about hotels affiliated with Tokyo Disney Resort
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