List of services
(Value Type)
Sale of Park tickets
Guests staying at a Disney Hotel can purchase Park tickets for either Parks from the hotel they are staying at.
- Tokyo Disney Resort Multi-Day Passport Special is currently unavailable.
Services before and on the day of your stay
Pre Check-in

Pre Check-in
The Pre Check-in service allows Guests to complete check-in procedures before the regular check-in time of 3:00 p.m. Guests will receive their room key in advance, and baggage will be delivered to the room.
- This service is only available on the day of check-in.
- Pre Check-in may not be available in certain situations.
For Guests staying at a Deluxe Type Disney Hotel (Tokyo Disneyland Hotel, Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta)
Location |
・Hotel Front Desk ※1 ・Hotel Service Counter on the 2nd floor of the Tokyo Disney Resort Welcome Center |
---|---|
Hours |
・Hotel Front Desk: 7:00 a.m. – 1:00 p.m. ・Hotel Service Counter on the 2nd floor of the Tokyo Disney Resort Welcome Center: 7:30 a.m. – 4:00 p.m. |
Time of room availability | After 4:30 p.m. |
- Guests staying in the following rooms can complete Pre Check-in procedures at the hotel’s exclusive lounge: Concierge rooms or Suites at Tokyo Disneyland Hotel, Ambassador Floor rooms or Suites at Disney Ambassador Hotel, and Speciale Rooms or Suites at Tokyo DisneySea Hotel MiraCosta.
For Guests staying at a Value Type Disney Hotel (Tokyo Disney Celebration Hotel)
Location | Hotel Front Desk |
---|---|
Hours |
6:00 a.m. – 12:00 noon |
Time of room availability | After 3:00 p.m. |
with the Baggage Delivery Service
For Guests staying at a Deluxe Type Disney Hotel (Tokyo Disneyland Hotel, Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta)
Baggage dropped off at the Tokyo Disney Resort Welcome Center will be delivered to your hotel (free).
Valuables, breakable items, beverages, and fragile electronic equipment cannot be delivered.
Hours: 7:30 a.m. – 4:00 p.m.
Drop-off point: Hotel Service Counter on the 2nd floor of the Tokyo Disney Resort Welcome Center
Pickup point: Hotel Guest Service Counter / Bell Desk
For Guests staying at a Value Type Disney Hotel (Tokyo Disney Celebration Hotel)
Guests can have their baggage delivered from Maihama Station to the hotel by dropping it off at the Home Delivery Service Counter on the first floor of the Disney Shop Bon Voyage (fee required).
Valuables, breakable items, beverages, and fragile electronic equipment cannot be delivered.
Price: ¥600 per item of baggage
Hours: From the opening of Bon Voyage until 3:00 p.m.
Pickup point: Hotel Guest Service Desk
Fun within the hotels
ディズニーホテルには、パークから戻った後もゆっくりとお買い物をお楽しみいただけるショップがあります。ここでしか販売していない各ホテルオリジナルのグッズをはじめ、東京ディズニーランドや東京ディズニーシーのグッズなどをお買い求めいただけます。
- 東京ディズニーセレブレーションホテルのみ、店内ではサンプルの展示や、モニターで使用シーンをご覧いただけます(グッズには触れることができません)。グッズのご購入は、東京ディズニーリゾート・アプリのオンラインショッピングから、バーコードをスキャンしてご利用ください。
The Disney Hotels have shops where Guests can enjoy shopping at their leisure after returning from the Parks. The shops offer original merchandise unique to each Disney Hotel, as well as products from Tokyo Disneyland and Tokyo DisneySea.
迪士尼飯店的商店售有各座飯店獨家推出的特別商品,以及東京迪士尼樂園、東京迪士尼海洋的當季商品等,提供自園區歸來的遊客另一段充滿樂趣的悠閒購物時光。
Services on the day of departure

For Guests staying at a Deluxe Type Disney Hotel (Tokyo Disneyland Hotel, Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta)
Express Checkout
Guests do not need to stop by the Front Desk if they check out using the TV in their guest room.
Guests who used room service or had their restaurant or shop payment billed to their room, must stop by the Front Desk during their stay to settle the expenses.
- You will be asked to settle your room charge at the time of checking in.
- The hotel room charge will not have been settled if Guests used the Pre Check-in service at the Hotel Service Counter inside the Tokyo Disney Resort Welcome Center. If you wish to use the Express Checkout service, please stop by the Front Desk during your stay to pay for the room.
For Guests staying at a Value Type Disney Hotel (Tokyo Disney Celebration Hotel)
Guests do not need to stop by the Front Desk when departing, as the room charge is settled at the time of check-in. Simply drop the room key into the special box in the lobby to check out.
Baggage dropped off at the hotel can be delivered to Tokyo Station.
- Baggage delivery to Tokyo Station is unavailable until further notice.
Price
¥1,400 per item of baggage
At the hotel
Until 10:00 a.m. on that day
Pickup location and time at Tokyo Station
Sagawa Express Tokyo Hands-Free Travel Baggage Storage Service Desk
(4:00 p.m. – 11:00 p.m.)
Immediately inside Tokyo Station’s Nihonbashi Entrance (bus arrival terminal), facing the Nihonbashi Ticket Gate for the Shinkansen lines.
- The pickup counter is located outside of the Yaesu North Ticket Gate, so you must exit the ticket gate once you arrive at Tokyo Station. We thank you for your understanding.
Certain restrictions on use apply. For details, please contact the Bell Desk or Guest Service Counter.
Baggage dropped off at the hotel can be delivered to Haneda Airport (fee required).
Price
¥1,200 per item of baggage
At the hotel
Until 10:00 a.m. on that day
Pickup location and time at Haneda Airport
Haneda Airport Terminal 1, South Lobby, 1F, JAL Baggage Check-in Information Counter (4:00 p.m. – 8:00 p.m.)