Reservations and Other Services

お気に入り
General Inquiries

Email Inquiries

Tokyo Disney Resort Information Center

Hours: 10:00 a.m. to 3:00 p.m.

The numbers above provide information concerning Park opening times, periods of congestion and ticket prices.
From overseas, please call +81-45-330-5211
This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5211
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)
Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan

  • Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
  • The above phone number is not toll-free. Any phone charges must be covered by the caller.

Automated Voice Information Service

24 hours

  • The above phone number is not toll-free. Any phone charges must be covered by the caller.

Close
For Reservations

Tokyo Disney Resort Reservations Center

Please note assistance for inquiries by telephone is currently unavailable until further notice. For inquiries, please use the web contact form.

Reserving Online

Tokyo Disney Resort Online Reservation and Tickets

You can reserve accommodations, purchase Park tickets and more online. When you reserve a stay at a Disney Hotel, you can book a guided tour or a Park restaurant at the same time. Vacation packages are also available through the Japanese language website.

(Available in English and Japanese.)

The site is closed for system maintenance between 3:00 a.m. and 5:00 a.m.

Tokyo Disney Resort Online Reservation and Tickets (in English)

Booking Entertainment Restaurants in Advance Online

Why not enjoy a meal while taking in a show at Tokyo Disneyland Park? We accept online reservations for two entertainment restaurants.

Hours: 5:00 a.m. until 3:00 a.m. the following day.

The site is closed for system maintenance between 3:00 a.m. and 5:00 a.m.

Book an Entertainment Restaurant in Advance Online (in English)
Close
Hotel Reservations

Reservations for Disney Hotels, Tokyo Disney Resort Official Hotels and Tokyo Disney Resort Partner Hotels can be made through the Tokyo Disney Resort Reservations Center up to four months in advance.

Hotels:

Disney Hotels Tokyo Disney Resort Official Hotels Tokyo Disney Resort Partner Hotels

Before Reserving a Hotel Room

  • The names of those booked to stay cannot be changed after the reservation has been made.
  • Cancellations may incur a fee. Please contact us in advance should you need to cancel. (The date from which a cancellation fee is charged and the amount charged may differ according to the hotel.)
  • Cancellation or changes to the reservation can only be made by the persons who made the reservation or those booked to stay.
  • In the event of a cancellation, any restaurant or guided tour bookings made in conjunction with the hotel reservation will also be canceled.

To make a reservation, you are required to provide the following information:

  • A Guest name (this must be one of the persons who will stay at the hotel)

    If you are booking multiple rooms, you must provide a Guest name for each room.
    The names cannot be changed.

  • A reservation name (the name of the person making the bookings)
  • Number of Guests (number of adults, number of children)

    Please tell us how old your children will be on the day of your stay.

  • Contact telephone number (for one of the Guest names or the reservation name)
  • Reservation confirmation address (we will send a confirmation of the details of your reservation about three weeks prior to your stay)

Close
Lost & Found

For Assistance after leaving the Park

Tokyo Disney Resort Information Center

Hours: 10:00 a.m. to 3:00 p.m.

The numbers above provide information concerning Park opening times, periods of congestion and ticket prices.
From overseas, please call +81-45-330-5211
This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5211
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)
Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan

  • Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
  • The above phone number is not toll-free. Any phone charges must be covered by the caller.

Inside the Park:

Please see a Cast Member, or go directly to Main Street House.

Close
Merchandise Inquiries

Email Inquiries

Close

Inquiries