Reservations and Other Services
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General Inquiries
Email Inquiries
Write to us
Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan
Phone Inquires
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m. - There may be a longer wait to be connected for assistance from 10:00 a.m. to 11:00 a.m.
- Any charges resulting from calls to the above phone number must be covered by the caller.
- Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
- From overseas, please call +81-50-3090-2742
- The above phone number offers assistance in English only.
- This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
- For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
- We request that you call us with your caller ID setting turned on.
- To offer the best services possible, our operators will ask for your name at the beginning of the call.
- For inquiries regarding purchased tickets, we will ask for the 19-20 digit ticket number in order to confirm the ticket type.
See here for details about hotels affiliated with Tokyo Disney Resort
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Inquires Regarding Online Bookings/Purchases
Tokyo Disney Resort Online Reservations/Purchasing Support Desk
Phone Inquires
Inquiries regarding user registration, booking/purchase methods, available offerings, details of bookings/purchases, and Online Reservation Privileges
- For inquiries regarding bookings/purchases, we request that the person with the user ID who made the booking/purchase, or the person registered in the reservation make the inquiry.
Hours: 10:00 a.m. to 3:00 p.m. (7 days a week)
- Any charges resulting from calls to the above phone number must be covered by the caller.
- Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
- From overseas, please call +81-50-3090-2743
- This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
- For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
- We request that you call us with your caller ID setting turned on.
- To offer the best services possible, our operators will ask for your name at the beginning of the call.
- Interpreters may be provided for inquiries in English, Chinese, and Korean, but may not be available depending on circumstances.
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Lost & Found
For Assistance after leaving the Park
Email Inquiries
諮詢信箱
邮件咨询
이메일 문의
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m. - There may be a longer wait to be connected for assistance from 10:00 a.m. to 11:00 a.m.
- Any charges resulting from calls to the above phone number must be covered by the caller.
- Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
- From overseas, please call +81-50-3090-2742
- The above phone number offers assistance in English only.
- This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
- For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
- We request that you call us with your caller ID setting turned on.
- To offer the best services possible, our operators will ask for your name at the beginning of the call.
- For inquiries regarding purchased tickets, we will ask for the 19-20 digit ticket number in order to confirm the ticket type.
See here for details about hotels affiliated with Tokyo Disney Resort
Inside the Park:
Please see a Cast Member, or go directly to Main Street House.
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Merchandise Inquiries
Merchandise Inquiries
Disney Photo Inquiries
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