Reservations and Other Services
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General Inquiries
Email Inquiries
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m.
The numbers above provide information concerning Park opening times, periods of congestion and ticket prices.
From overseas, please call +81-45-330-5211This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5211
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)
Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan
- Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
- In addition, we request that you notify us of your caller ID so that we can respond to you with certainty.
The above phone number is not toll-free. Any phone charges must be covered by the caller.
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Inquires regarding reservations made through the Tokyo Disney Resort Online Reservations & Tickets website
Tokyo Disney Resort Online Reservations/Purchasing Support Desk
Phone Inquires
Hours: 10:00 a.m. to 3:00 p.m. (7 days a week)
- The above phone number is not toll-free. Any phone charges must be covered by the caller.
- Calls from mobile phones and smartphones are charged 10 yen per 20 seconds (excluding tax).
- This number cannot be used when calling from IP phones or international numbers. If your call does not go through, please call +81-45-330-9697.
- Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
- Interpreters may be provided for inquiries in English, Chinese, and Korean, but may not be available depending on circumstances.
- User Registration Inquires
- Website Navigation Inquires
- Merchandise Inquires
- Reservation/Purchase Inquires
- Inquiries, Changes, and Cancellations regarding Online Reservation Privileges
- We request that inquires related to reservations or purchases be made by the holder of the User ID who made the transaction, or the individual registered for the transaction.
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Lost & Found
For Assistance after leaving the Park
Email Inquiries
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m.
The numbers above provide information concerning Park opening times, periods of congestion and ticket prices.
From overseas, please call +81-45-330-5211This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5211
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)
Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan
- Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
- In addition, we request that you notify us of your caller ID so that we can respond to you with certainty.
The above phone number is not toll-free. Any phone charges must be covered by the caller.
Inside the Park:
Please see a Cast Member, or go directly to Main Street House.
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Merchandise Inquiries
Email Inquiries
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