Guests Using Wheelchairs

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Boarding criteria and boarding details differ from attraction to attraction so please ask a Cast Member directly. Please note that depending on the situation, boarding may be refused based on a Cast Member's judgment. Initiatives of Tokyo Disneyland

Experiencing the Attractions

Safety Notice For Attractions

  • - Guest who do not meet the height, or physical requirements may not ride certain attractions.
  • - Children under age 7 must be accompanied by a person age 16 or over on all attractions.
  • For details, please contact a Cast Member at the attraction.

Emergency Evacation of Attractions

In case of emergency evacation, Guests may be required to walk certain distances, negotiate stairs and/or narrow walkways, have a companion assist or carry them, or wait in the vehicle for an extendend period of time for assistance. Guests who are not able to evacuate outside in an emergency, even with assistance, may not experience the attraction. For details, please contact a Cast Member at the attraction.

Guests can remain seated in wheelchair for the entire attraction.

American Waterfront Turtle Talk
Dockside Stage
Broadway Music Theatre
Village Greeting Place
Lost River Delta Hangar Stage
"¡Saludos Amigos!" Greeting Dock
Mickey & Friends Greeting Trails
Arabian Coast The Magic Lamp Theater
Mermaid Lagoon Ariel's Playground
- For some areas, Guests must be able to walk or negotiate stairs.
Mermaid Lagoon Theater
Ariel's Greeting Grotto

Guests can remain seated in wheelchair for the entire attraction with an able-bodied member of their party.

Mediterranean Harbor DisneySea Transit Steamer Line
Fortress Explorations
- For some areas, Guests must be able to walk or negotiate stairs.
American Waterfront DisneySea Electric Railway
DisneySea Transit Steamer Line
Toy Story Mania!
- For your safety, we may request that you transfer to a designated wheelchair for the attaction vehicle.
Port Discovery DisneySea Electric Railway
Lost River Delta DisneySea Transit Steamer Line
Arabian Coast Caravan Carousel (chariot only)
Jasmine’s Flying Carpets
- If their wheelchair is larger than the prescribed size, the Guest must transfer to a designated wheelchair for the attraction vehicle.
Sindbad's Storybook Voyage
- Guests must transfer to a designated wheelchair for the attraction vehicle. Guests may not use their own wheelchair (personal or Tokyo Disney Resort rental).

Video guidance for wheelchair access

Guests must transfer to a designated wheelchair for the attraction vehicle. Guests may not use their own wheelchair (personal or Tokyo Disney Resort rental).

Toy Story Mania!

Toy Story Mania!
For your safety, we may request that you transfer to a designated wheelchair for the attraction vehicle.

Jasmine’s Flying Carpets

Jasmine’s Flying Carpets
If their wheelchair is larger than the prescribed size, Guests must transfer to a designated wheelchair for the attraction vehicle.

Guests can remain seated in wheelchair for the entire attraction.

Guests must transfer to a designated wheelchair for the attraction vehicle. Guests may not use their own wheelchair (personal or Tokyo Disney Resort rental).

Sindbad's Storybook Voyage

Sindbad's Storybook Voyage

Guests may remain in their wheelchair and enjoy the show from a designated viewing area at the following attractions.

Turtle Talk
Broadway Music Theatre
The Magic Lamp Theater
Mermaid Lagoon Theater
Note: Cast Member will conduct Guests to the designated viewing area.

Mermaid Lagoon Theater

Mermaid Lagoon Theater

The Magic Lamp Theater

The Magic Lamp Theater

Guests may remain in their wheelchair and enjoy the ride from a designated space on the following attractions.

Note: Cast Member will conduct Guests to the designated area.

DisneySea Electric Railway

DisneySea Electric Railway

DisneySea Transit Steamer Line

DisneySea Transit Steamer Line

Restaurants

The following Tokyo DisneySea restaurants and dining areas have elevators or lifts. If you need assistance, please contact a nearby Cast Member.

Restaurants with an elevator or lift at the entrance

Mediterranean Harbor Magellan's
Magellan's Lounge
American Waterfront S.S. Columbia Dining Room
The Teddy Roosevelt Lounge
Mysterious Island Nautilus Galley

Restaurants with an elevator in the dining area

Mediterranean Harbor Zambini Brothers' Ristorante
Magellan's
Lost River Delta Miguel's El Dorado Cantina

Restaurants with an elevator

Tokyo DisneySea Hotel MiraCosta Oceano
Silk Road Garden

Other Barrier Free Services

Information Book

Information Book

The Tokyo Disney Resort Information Book for Guests with disabilities is available (in Japanese and English versions) as a supplement to the Tokyo Disneyland Guide Map and the Tokyo DisneySea Guide Map.

If you would like a copy, please call

Tokyo Disney Resort Information Center

0570-00-8632

(9:00 a.m. to 5:00 p.m.)

  • From some mobile phones and IP phones, please call 045-330-5211
  • From overseas, please call +81-45-330-5211
  •  Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.

Guests with hearing disabilities or wishing to inquire via the website can use the web inquiry form.

Multi-function Restrooms for Guests Using Wheelchairs

Wheelchair-accessible restrooms that have more space and that have facilities for ostomates are located throughout the Parks.

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wchair_rest

This restroom has faucets for use by ostomates.

wchair_rest

This restroom has faucets for use by ostomates.

wchair_rest

Guests can use the curtain to enclose the multipurpose seat.

wchair_rest

Restrooms with regular sinks as well as faucets for use by ostomates are available.

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Stationary Tactile Maps (in Japanese only)

Stationary maps detailing the layout of all Park facilities through tactile information are available at the following locations