Tokyo Disney Resort Welcome Center
The Welcome Center, located next to JR Maihama Station, provides total support for Hotel services at the Resort to ensure a convenient and pleasant stay.
Disney Hotels Service Counter (2F)
This service counter is located on the same level as the JR Maihama Station ticket gates.
Disney Ambassador Hotel
Tokyo DisneySea Hotel MiraCosta
Tokyo Disneyland Hotel
Tokyo Disney Resort Toy Story Hotel
- Pre-check-in (except Tokyo Disney Resort Toy Story Hotel)
- Baggage delivery (valuables, including notebook computers and other precision equipment, breakable items and beverages cannot be accepted for delivery.)
- Sales of Park tickets
- Disney Resort Line ticket pick-up (available only for Guests staying at Tokyo DisneySea Hotel MiraCosta and Tokyo Disneyland Hotel)
- Complimentary pass for the Disney Resort Line will not be available after March 31, 2023.
7:30 a.m. to 5:00 p.m.
- Pre-check-in, baggage delivery services, and sales of Park tickets are available until 4:00 p.m.
- With pre-check-in, your room will be available after 4:30 p.m.
- Pre-check-in service may not be available for some rooms.
Tokyo Disney Resort Official Hotels Service Counter (1F)
Enter the Welcome Center and go down the stairs.
For Guests staying at one of the Tokyo Disney Resort Official Hotels, this counter offers complimentary baggage delivery and other services.
Valuables, breakable items and beverages cannot be accepted for delivery.
Tokyo Bay Maihama Hotel First Resort
Tokyo Bay Maihama Hotel
Grand Nikko Tokyo Bay Maihama
Hilton Tokyo Bay
Hotel Okura Tokyo Bay
Sheraton Grande Tokyo Bay Hotel
8:00 a.m. to 3:00 p.m.
Station Delivery Service
Leave your baggage with the hotel when you check out, and pick it up at Tokyo Disney Resort Welcome Center (fee required).
Baggage Pick-Up Location
Second floor for baggage sent from the Disney hotels
First floor for baggage sent from the Tokyo Disney Resort Official Hotels
1:00 p.m. to 8:00 p.m.
Located immediately to your left after exiting JR Maihama Station.