Tokyo Disney Resort Welcome Center

Tokyo Disney Resort Welcome Center
Tokyo Disney Resort Welcome Center

The Welcome Center, located next to JR Maihama Station, provides total support for Hotel services at the Resort to ensure a convenient and pleasant stay.

Disney Hotels Service Counter (2F)

This service counter is located on the same level as the JR Maihama Station ticket gates.

  • Hotels

    Disney Ambassador Hotel
    Tokyo DisneySea Hotel MiraCosta
    Tokyo Disneyland Hotel

  • Services

    - Pre-check-in
    - Baggage delivery (valuables, including notebook computers and other precision equipment, breakable items and beverages cannot be accepted for delivery.)
    - Sales of Park tickets
    - Disney Resort Line ticket pick-up (available only for Guests staying at Tokyo DisneySea Hotel MiraCosta and Tokyo Disneyland Hotel)

  • Hours

    7:30 a.m. to 5:00 p.m.

    - Pre-check-in, baggage delivery services, and sales of Park tickets are available until 4:00 p.m.
    - With pre-check-in, your room will be available after 4:30 p.m.
    - Pre-check-in service may not be available for some rooms.

Tokyo Disney Resort Official Hotels Service Counter (1F)

Enter the Welcome Center and go down the stairs.
For Guests staying at one of the Tokyo Disney Resort Official Hotels, this counter offers complimentary baggage delivery and other services.
Valuables, breakable items and beverages cannot be accepted for delivery.

  • Hotels

    Sunroute Plaza Tokyo
    Tokyo Bay Maihama Hotel
    Tokyo Bay Maihama Hotel Club Resort
    Hilton Tokyo Bay
    Hotel Okura Tokyo Bay
    Sheraton Grande Tokyo Bay Hotel

  • Hours

    8:00 a.m. to 3:00 p.m.

Station Delivery Service (1F)

  • Hours

    1:00 p.m. to 7:00 p.m.


Located immediately to your left after exiting JR Maihama Station.