Tokyo Disney Resort Welcome Center
The Welcome Center, located next to JR Maihama Station, provides total support for Hotel services at the Resort to ensure a convenient and pleasant stay.
Disney Hotels Service Counter (2F)
This service counter is located on the same level as the JR Maihama Station ticket gates.
Hotels
- Tokyo DisneySea Fantasy Springs Hotel
- Disney Ambassador Hotel
- Tokyo DisneySea Hotel MiraCosta
- Tokyo Disneyland Hotel
- Tokyo Disney Resort Toy Story Hotel
Services
- Online Check-In
- You cannot pay for your hotel fees at the Disney Hotels Service Counter.
- Pre Check-in at the Disney Hotels Service Counter has ended on June 5, 2024.
- Baggage delivery
- Valuables, including notebook computers and other precision equipment, breakable items and beverages cannot be accepted for delivery.
- Sales of Park tickets
- Issuance of the Proof of Stay at Tokyo DisneySea Fantasy Springs Hotel
Issuance of the Proof of Stay at Tokyo Disney Resort Toy Story Hotel (for Park entry on June 1, 2025)- The Proof of Stay is needed to access the Fantasy Springs Entrance.
One Proof of Stay will be issued to each staying guest who have a Tokyo DisneySea Park ticket (including children sharing a bed).
- The Proof of Stay is needed to access the Fantasy Springs Entrance.
- Online Check-In
Hours
7:30 a.m. to 4:00 p.m.
Tokyo Disney Resort Official Hotels Service Counter (1F)
Enter the Welcome Center and go down the stairs.
For Guests staying at one of the Tokyo Disney Resort Official Hotels, this counter offers complimentary baggage delivery and other services.
Valuables, breakable items and beverages cannot be accepted for delivery.
Hotels
- Tokyo Bay Maihama Hotel First Resort
- Tokyo Bay Maihama Hotel
- Grand Nikko Tokyo Bay Maihama
- Hilton Tokyo Bay
- Hotel Okura Tokyo Bay
- Sheraton Grande Tokyo Bay Hotel
Services
- Please contact the hotel directly if you have any questions.- Pre-check-in
- Baggage delivery
- Valuables, including notebook computers and other precision equipment, breakable items and beverages cannot be accepted for delivery.
Hours
8:00 a.m. to 3:00 p.m.
Station Delivery Service
Leave your baggage with the hotel when you check out, and pick it up at Tokyo Disney Resort Welcome Center (fee required).
Baggage Pick-Up Location
Second floor for baggage sent from the Disney hotels
First floor for baggage sent from the Tokyo Disney Resort Official HotelsHours
1:00 p.m. to 8:00 p.m.
Location
Located immediately to your left after exiting JR Maihama Station.