Reservations and Other Services

General Inquiries

Tokyo Disney Resort Information Center +81-45-330-5211 (for calls from overseas)
0570-00-8632 (for domestic calls, 9:00 a.m. to 7:00 p.m.)

The numbers above provide information concerning Park opening times, periods of congestion and ticket prices.

This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5211.
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)

Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.

Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan

 

Automated Voice Information Service 0570-00-3932
(24 hours, in Japanese only)

To make inquiries online, please click here. (24 Hours)

For Information and Assistance at the Resort

Tokyo Disney Resort Welcome Center

Located between JR Maihama Station and Ikspiari, the Welcome Center provides general information on the Resort and other services.
There may be times when assistance in English is not available.

For Reservations

Booking by Telephone

Tokyo Disney Resort Reservations Center
To reserve a hotel room or to book a guided tour or restaurant
+81-45-330-5711 (for calls from overseas)
0570-05-1118 (for domestic calls)

This number cannot be used when calling from some mobile phones, IP phones, and international numbers. If your call does not go through, please call 045-330-5711.

(These numbers are for English and Japanese only. There may be times when assistance in English is not available.)

Notes on Operating Hours:

• To book a guided tour or restaurant together with a hotel room, please call between 9:00 a.m. and 6:00 p.m.
• To book restaurant Priority Seating time or for inquiries about reservations in general, please call between 10:00 a.m. and 6:00 p.m.

Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.
Priority Seating reservations can only be made through the Tokyo Disney Online Reservations and Tickets website. Thank you for your understanding.

Reservations for Disney Hotels during the year end and New Year period.

Please note that for the New Year's Eve and New Year's period, all rooms at Tokyo Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta, Tokyo Disneyland Hotel and Tokyo Disney Celebration Hotel are fully booked and reservations have ended.
・Any canceled room reservations will become available for booking from November 20, 2017 through Tokyo Disney Resort Reservations Center.
・Any canceled suite reservations will become available for booking from September 1, 2017.
Note: it may be difficult to contact Tokyo Disney Resort Reservations Center on November 20 due to the large volume of phone calls expected.

 

Operators at the Tokyo Disney Resort Reservations Center respond to messages left on the Automated Voice Information Service to provide guidance and answer queries.

Reserving Online

Tokyo Disney Resort Online Reservation and Tickets

You can reserve accommodations, purchase Park tickets and more online. When you reserve a stay at a Disney Hotel, you can book a guided tour or a Park restaurant at the same time. Vacation packages are also available through the Japanese language website.

(Available in English and Japanese.)

The site is closed for system maintenance between 3:00 a.m. and 5:00 a.m.

Tokyo Disney Resort Online Reservation and Tickets (in English)

Booking Entertainment Restaurants in Advance Online

Why not enjoy a meal while taking in a show at Tokyo Disneyland Park? We accept online reservations for two entertainment restaurants.

Hours: 5:00 a.m. until 3:00 a.m. the following day.

The site is closed for system maintenance between 3:00 a.m. and 5:00 a.m.

Book an Entertainment Restaurant in Advance Online (in Japanese)

Hotel Reservations

Reservations for Disney Hotels, Tokyo Disney Resort Official Hotels and Tokyo Disney Resort Partner Hotels can be made through the Tokyo Disney Resort Reservations Center up to six months in advance.

Hotels:

Disney Hotels

Tokyo Disney Resort Official Hotels

Tokyo Disney Resort Partner Hotels

Before Reserving a Hotel Room

  • The names of those booked to stay cannot be changed after the reservation has been made.
  • Cancellations may incur a fee. Please contact us in advance should you need to cancel. (The date from which a cancellation fee is charged and the amount charged may differ according to the hotel.)
  • Cancellation or changes to the reservation can only be made by the persons who made the reservation or those booked to stay.
  • In the event of a cancellation, any restaurant or guided tour bookings made in conjunction with the hotel reservation will also be canceled.

To make a reservation, you are required to provide the following information:

  • A Guest name (this must be one of the persons who will stay at the hotel)

    If you are booking multiple rooms, you must provide a Guest name for each room.
    The names cannot be changed.

  • A reservation name (the name of the person making the bookings)
  • Number of Guests (number of adults, number of children)

    Please tell us how old your children will be on the day of your stay.

  • Contact telephone number (for one of the Guest names or the reservation name)
  • Reservation confirmation address (we will send a confirmation of the details of your reservation about three weeks prior to your stay)