Getting Information Before You Visit / Information at the Resort

Please feel free to contact the following locations for a variety of assistance to ensure a pleasant visit.

Telephone / Mail

Tokyo Disney Resort Information Center

Telephone: 0570-00-8632 (9:00 a.m. to 7:00 p.m.)
From some mobile phones and IP phones, please call 045-330-5211. From overseas, please call +81-45-330-5211.

Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.

Address: 1-1 Maihama, Urayasu-shi, Chiba-ken, 279-8511, Japan

Automated Voice Information Service
Telephone: 0570-00-3932 (24 hours, Japanese language only)

Guests with hearing disabilities or wishing to inquire via the website can use the web inquiry form. (24 hours)

For information on Guest Parking, traffic conditions around the Resort and access by car

Tokyo Disney Resort Traffic Information Telephone Service

Telephone: 0570-00-3388 (24 hours, Japanese language only)

Some mobile phones, IP phones and overseas phones may not be able to reach this number.

For Information and Assistance at the Resort

Tokyo Disney Resort Overall Tokyo Disney Resort Information Center
Tokyo Disney Resort Welcome Center (50 meters from JR Maihama station ticket gates, on the left after you exit)
Tokyo Disneyland Main Street House (inside the Park)
Tokyo DisneySea Guest Relations (inside the Park)
Disney Ambassador Hotel Guest Services (inside the Hotel)
Tokyo DisneySea Hotel MiraCosta Bell Desk (inside the Hotel)
Tokyo Disneyland Hotel Bell Desk (inside the Hotel)
Ikspiari Ikspiari Information Counter (three locations)

Please feel free to contact Cast Members at any time for assistance.

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