Making Changes to Tickets

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The following changes can be made to tickets that are within the expiration date, depending on the ticket type.
Once a Multi-Day Passport has been used to enter the Park, the date of visit for consecutive days cannot be changed.

Changes that can be made to Park Tickets at the Park Ticket Booths.

Changes can be made to the date of visit and Park.

  • Changes cannot be made to ticket type and age category.
  • Changes are limited to tickets within the expiration period and three months before the planned date of visit. (If advance tickets are sold out you may not be able to buy a ticket for your planned day of visit).
  • The expiration date will remain the same after the ticket has been changed. It is not possible to extend the expiration date when making changes to tickets.

Making Changes to Smartphone and Printed Tickets from Disney’s eTicket

Changes can be made to the date of visit, Park, ticket type and age category.

  • Changes are limited to tickets within the expiration period and three months before the planned date of visit. (If advance tickets are sold out you may not be able to buy a ticket for your planned day of visit).
  • The expiration date will remain the same after the ticket has been changed. It is not possible to extend the expiration date when making changes to tickets.
  • For making changes to Park tickets that are ordered for delivery from Disney’s eTicket, please refer to “Changes that can be made to Park Tickets at the Park Ticket Booths.”

Examples of ticket change Change Park ticket at the Park Change Park ticket online*
Date of Park (fixed-date tickets only) From Sep 4, 2019 to Sep 5, 2019 Yes Yes
Park From Tokyo Disneyland to Tokyo DisneySea Yes Yes
Ticket Type From 1-Day Passport to 2-Day Passport
From 3-Day Magic Passport to 4-Day Magic Passport
From Starlight Passport to 1-Day Passport
No Yes, but exceptions apply
Park tickets purchased online for admission using your smartphone may not be changed to a Multi-Day Passport.
Age Category From Junior to Adult No Yes
Expiration Date No No
  • Changes can be made online to smartphone and printed tickets from Disney’s eTicket.
  • For making changes to Park tickets that are ordered for delivery from Disney’s eTicket, please refer to “Changes that can be made to Park tickets at the Park ticket booths.”
  • Some ticket types cannot be changed. Please see here for more information.

Handling Fees

Making changes to the Date, Park, and Design.

A ¥200 handling fee will be charged per ticket.

  • Changes can only be made to tickets within the expiration date.
  • There is no handling fee for making changes online to smartphone and printed tickets from Disney's eTicket.
  • Changes cannot be made online to Park tickets ordered for delivery from Disney's eTicket.

For Park tickets purchased at pre-revision prices, you will need to pay the difference in price for making changes to the date or Park, as well as the handling fee.

Where to Make Changes to Park Tickets

For Card Tickets, Smartphone Tickets and Printed Tickets.

Changing to same-day ticket Changing to advanced purchase ticket (including open tickets)
Main Entrance Information & Ticket Booths
Tokyo Disneyland
 
East Gate Guest Reception
Tokyo Disneyland
 
Group Sales Window
Tokyo Disneyland
 
Ticket Booths North / Ticket Booths South
Tokyo DisneySea
 
Group Ticket Booth
Tokyo DisneySea
 
Tokyo Disney Resort Ticket Center
Inside Ikspiari
 
Disney Hotel Service Counter inside Tokyo Disney Resort Welcome Center
JR Maihama Station
-For Disney hotel Guests only.
 
Disney Hotel Ticket Counter
-For Disney hotel Guests only
 
The Disney Store
Limited to shops that sell Park tickets
 
Some ticket types, including those from Disney’s eTicket, may not be available.

Travel Vouchers (Including Park Admission Reservations Vouchers)

Travel Vouchers (Individual) Travel Vouchers (Group)
Main Entrance Information & Ticket Booths
Tokyo Disneyland
 
East Gate Guest Reception
Tokyo Disneyland
   
Group Sales Window
Tokyo Disneyland
 
Ticket Booths North / Ticket Booths South
Tokyo DisneySea
 
Group Ticket Booth
Tokyo DisneySea
 
Tokyo Disney Resort Ticket Center
Inside Ikspiari
   
Disney Hotel Service Counter inside Tokyo Disney Resort Welcome Center
JR Maihama Station
-For Disney hotel Guests only.
 
Disney Hotel Ticket Counter
-For Disney hotel Guests only
 
The Disney Store
Limited to shops that sell Park tickets
   
  • "Travel Vouchers" are a type of Park ticket available through travel agents, JR ticketing offices, convenience stores and other sales outlets in Japan. A Travel Voucher is not the same as a Park ticket and may need exchanging before admission. Please check with the agent before visiting the Park.

Checking the Ticket Expiration Date

The expiration date is printed directly on card tickets, smartphone tickets and printed tickets.
The date is written: year, month, date.
Tickets that have exceeded the expiration date may not be changed and are invalid.

  • The location where the expiration date is printed is different depending on ticket types.