To Guests with Purchased Park Tickets
(related to temporary Park closure / making changes to tickets)
Refunds / Making changes to tickets
Depending on the ticket type and date of purchase, the steps to follow vary.
Please check the purchased date of your ticket, and select the following button that applies.
Park admission by lottery
Guests who have a valid Sponsor Passport (Open Ticket), Shareholders' Passport or Revisit Passport will be able to enter the Park by participating in the Park admission lottery.