Making Changes to Ticket Date or Type

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Changes can be made to tickets that are within the expiry date, depending on the ticket type.

Notification
Changes are limited to tickets within the expiry date, and ticket types that allow for changes.
If changes result in a differently priced Park ticket, the difference will need to be paid.

Please note that effective June 4, 2019, new rules will apply regarding making changes to purchased Park tickets.

Handling Fees

Changes can be made to the date, ticket types, age category, Park, expiry date, and design.

A ¥200 handling fee will be charged per ticket.

  • Changes can only be made to tickets within the expiry date.
  • There is no handling fee for online changes to Disney's eTicket Passports.

To downgrade a Multi-Day Passport to fewer days

Cancellation fee of ¥200 per day, and ¥200 handling fee per ticket. 

To upgrade a Multi-Day Passport or change to a Multi-Day Passport Special

No handling fee will be charged

Changes to Reservations with a Travel Voucher

A cancellation fee of ¥200 per person per day will be charged.

  • The whole reservation made with a Travel Voucher cannot be canceled at Park Ticket Booths.

Notification
For Park tickets purchased at pre-revision prices, you will need to pay the difference in price for any changes made, as well as the handling fee.

Where to Make Changes to Park Tickets

For card tickets, and Disney eTicket Passports

Changing to same-day ticket Changing to advanced purchase ticket (including open tickets)
Main Entrance Information & Ticket Booths
Tokyo Disneyland
 
East Gate Guest Reception
Tokyo Disneyland
 
Group Sales Window
Tokyo Disneyland
 
Ticket Booths North / Ticket Booths South
Tokyo DisneySea
 
Group Ticket Booth
Tokyo DisneySea
 
Tokyo Disney Resort Ticket Center
JR Maihama Station
 
Disney Hotel Service Counter inside Tokyo Disney Resort Welcome Center
JR Maihama Station
-For Disney hotel Guests only.
 
Disney Hotel Ticket Counter
-For Disney hotel Guests only
 
The Disney Store
Limited to shops that sell Park tickets
 

Travel Vouchers (Including Park Admission Reservations Vouchers)

Travel Vouchers (Individual) Travel Vouchers (Group)
Main Entrance Information & Ticket Booths
Tokyo Disneyland
 
East Gate Guest Reception
Tokyo Disneyland
   
Group Sales Window
Tokyo Disneyland
 
Ticket Booths North / Ticket Booths South
Tokyo DisneySea
 
Group Ticket Booth
Tokyo DisneySea
 
Tokyo Disney Resort Ticket Center
JR Maihama Station
   
Disney Hotel Service Counter inside Tokyo Disney Resort Welcome Center
JR Maihama Station
-For Disney hotel Guests only.
 
Disney Hotel Ticket Counter
-For Disney hotel Guests only
 
The Disney Store
Limited to shops that sell Park tickets
   
  • "Travel Vouchers" are a type of Park tickets available through travel agents, JR ticketing offices, convenience stores and other sales outlets in Japan. A Travel Voucher is not the same as a Park ticket and may need exchanging before admission. Please check with the agent before visiting the Park.

Checking the Ticket Expiry Date

The expiry date is printed directly on card tickets and printed tickets.
The date is written: year, month, date.
Changes cannot be made to tickets that have passed the expiry date.

  • The location where the expiry date is printed is different depending on ticket types.
  • Images of Park tickets are blurred to prevent forgeries.