Park Tickets with no expiration date
(sold prior to July 2001)
Tickets that were purchased between 1983 and 2001 and have expired cannot be used or changed.
Please check the following for use of tickets that do not have an expiration date.
- As of May 31, 2023, we will no longer be handling Park tickets without expiration dates that were sold before July 2001 due to the decrease in the use of those tickets.
Big 10 Ticket Book (with Attraction Tickets)
Sales period: April 1983 to February 1992
Please check your Park ticket to see if there is a letter "B" or "b" in one of the areas circled in red below.
If you pay the price difference at Tokyo Disneyland Ticket Booths East or at Tokyo DisneySea Information, your ticket will be exchanged for a Park ticket that can be used to enter Tokyo Disneyland or Tokyo DisneySea.
- Please go to the Tokyo Disneyland Ticket Booths East or Tokyo DisneySea Information on the day you would like to visit the Park.
- Changes and refunds are not possible after you make the exchange.
- The price difference, if any, and its amount will vary depending on the Park ticket. Please check at the location mentioned above on the day of your visit.
- If you purchased the Park ticket as a ticket book, then please bring the entire ticket book to the ticket booth including the reverse-page cover with the price indicated on it, in addition to the front-page admission ticket. We will not be able to process your ticket without the reverse page.
If you pay the price difference at Tokyo Disneyland Ticket Booths East or at Tokyo DisneySea Information, your Attraction Tickets will be exchanged for a Park ticket that can be used to enter Tokyo Disneyland or Tokyo DisneySea.
- If your ticket has a letter "C" in one of the areas circled in red in the image above, your ticket is not eligible to be exchanged for a Park ticket.
- Please go to the Tokyo Disneyland Ticket Booths East or Tokyo DisneySea Information on the day you would like to visit the Park.
- Changes and refunds are not possible after you make the exchange.
Tickets without a barcode
Sales period: April 1983 to February 1993
For information about Park tickets purchased during this period, please contact the Tokyo Disney Resort Information Center.
When you contact us, please have your ticket ready.
Tickets with a barcode
Sales period: March 1993 to July 2000
For information about Park tickets purchased during this period, please contact the Tokyo Disney Resort Information Center.
When you contact us, please have your ticket ready.
Tickets with a barcode or magnetic strip
Sales period: July 2000 to July 2001
For information about Park tickets purchased during this period, please contact the Tokyo Disney Resort Information Center.
When you contact us, please have your ticket ready.
Commemorative Passports and others
Please check if the admission ticket stub is still attached.
If you pay the price difference at Tokyo Disneyland Guest Relations Window, your ticket will be exchanged for a Park ticket that can be used to enter Tokyo Disneyland.
- Please go to the Guest Relations Window or Tokyo DisneySea Information on the day you would like to visit the Park.
- Changes and refunds are not possible after you make the exchange.
- The price difference, if any, and its amount will vary depending on the Park ticket. Please check at the location mentioned above on the day of your visit.
Regretfully, Park admission is not possible.
For inquiries
Tokyo Disney Resort Information Center
Hours: 10:00 a.m. to 3:00 p.m.
- The above phone number is not toll-free. Any phone charges must be covered by the caller.
- Calls from mobile phones are charged at 10 yen per 20 seconds (excluding tax).
- This number cannot be used when calling from some IP phones, and international numbers. If your call does not go through, please call +81-45-330-5211.
(These numbers are for English and Japanese only. There may be times when assistance in English is not available.) - Your call may be recorded for the purpose of checking the content of the call and the quality of our operator's service.
In addition, we request that you notify us of your caller ID so that we can respond to you with certainty. - For inquiries regarding purchased tickets, we will ask for the 19-20 digit ticket number in order to confirm the ticket type.
See here for details about hotels affiliated with Tokyo Disney Resort
- To prevent counterfeiting, the Park ticket images used on this page are purposely not clear. Thank you for your understanding.