To Guests with Purchased Park Tickets
(related to temporary Park closure / making changes to tickets)
Depending on the ticket type and date of purchase, the steps to follow vary.
Please check the purchased date of your ticket, and select the following button that applies.
Tickets for admissions before the Parks reopened (purchased on or before June 24, 2020)
- Including Shareholders' Passports and Sponsor Passports
Tickets for admissions after the Parks reopened (purchased on or after June 25, 2020)
- Including Shareholders' Passports and Sponsor Passports
Annual Passports / Vouchers / Receipts
Park tickets without an expiration date
Park admission by lottery
Guests who have an eligible Park ticket will be able to enter the Park admission lottery from the link at the bottom of this section. To check whether your ticket is eligible for the lottery, please check the page for tickets related to temporary Park closure / making changes to tickets.