To Tokyo Disney Resort Online Reservations & Tickets

To Reservations & Purchase Top
User's Guide About Reservations & Tickets Contacts FAQ

Requirements & Important Information

Tokyo Disney Resort Online Reservations & Tickets (hereinafter called “this website”) is operated by Oriental Land Co., Ltd. or its agent under license of the Walt Disney Company. To use this website, you are required to consent to the following Terms of Use.

Before You Start

On this website, you can purchase Tokyo Disney Resort Park tickets or reserve rooms at the three Disney Hotels in Tokyo Disney Resort.
For details on the Parks and Hotels, please see their websites. Before purchasing tickets or making Hotel reservations, you are required to complete the User Registration. Please read the Terms of Use before registering.

Website Hours

All Day (except between 3:00 a.m. and 5:00 a.m.)

  • -- All times shown on this website are Japan StandardTime (JST).
  • -- This website closes for maintenance between 3:00 a.m. and 5:00 a.m. The maintenance mode will automatically begin at 3:00 a.m. Please note that any incomplete reservations or purchases at that time will become invalid.
  • -- This website will accept reservations starting at 9:00 a.m. (JST) on the day 6 months before your desired check-in day or 2 months before your desired ticket date. On subsequent days, reservations will be accepted from 5:00 a.m (JST).
About User Registration

You are required to complete your User Registration before using this website. Please read the “Terms of Use,” and complete your registration. Registered Users may use the “Ticket Purchase” and “Disney Hotel Reservation” services under their registered User name and password.

  • -- Please note that in a Macintosh environment, you may have trouble completing your registration.
About Payment

The following payment methods are available.

Park Tickets For Guests residing in Japan
Payment by credit card online or by C.O.D. (cash on delivery)
For Guests residing outside Japan
Payment by cash or credit card when the tickets are picked up at the Tokyo Disney Resort Ticket Center. The credit card must be the same as the one registered on this website.
Disney Hotel Reservations Although a credit card must be registered on this website when making a booking, actual payment is made at the Hotel using cash or the registered credit card.

The following credit cards are accepted.

Accepted Credit Cards
JCB To make a payment or a reservation, you can use the following major credit cards:
JCB (the official card of Tokyo Disneyland and Tokyo DisneySea), VISA, MasterCard, AMEX, Orico and Mitsubishi UFJ Nicos. (Only Orico and Mitsubishi UFJ Nicos cards with the JCB, VISA or MasterCard brand mark will be accepted.)
JCB J/Secure

Verified by VISA

Master Card® Secure Code™
<Cardholder Authentication Service (3D-Secure)>
When delivery of Park tickets with payment by credit card is selected, this website uses the Cardholder Authentication Service (3D-Secure) to ensure a higher degree of security. When a User of this website wants to make a payment with a credit card, the User is required to enter the password that has been registered with the credit card company. With that password, the Cardholder Authentication Service (3D-Secure) will authenticate the User as the cardholder.
This service is available for JCB (the official card of Tokyo Disneyland and Tokyo DisneySea), VISA and MasterCard. For details, please see the following. Please note that the cardholder authentication service is not available for some credit cards.

Completing a Transaction

When you complete a transaction (new reservation/purchase, change, or cancellation) with this website, a confirmation e-mail that indicates details of the transaction will be sent to your registered e-mail address. Please read the e-mail and confirm details of the transaction. If you do not receive a confirmation e-mail, or the confirmation e-mail sent to your registered e-mail address does not include the Online Reservations Privileges, your transaction may not have been completed. Please login to this website and check the "My Bookings" page. If your transaction does not appear on this page, it means that it has not been completed. Please redo the transaction.

Computer Setup

Internet Connection

To use this website, a computer with Internet access is required. This website cannot be accessed with cell phones.

Plug-ins
Adobe Flash Player

This website uses Adobe® Flex™.
You need Adobe Flash Player 11.3 or higher to browse this website.
If you don't have the software, please click the "Get Adobe Flash Player" icon.

Recommended Browsers

This website supports the following browsers.

Windows

Microsoft Internet Explorer 7.0 or higher
Mozilla Firefox 14.0.1 or higher

Macintosh

Safari 5.1 or higher
Mozilla Firefox 14.0.1 or higher

Please refrain from the following actions as they may result in errors in your transaction.

  • Do not use your browser's "Refresh" or "Back" buttons while you are in the process of making a reservation or purchase.
  • Do not make a reservation or purchase when you have two or more transaction windows open.
Java Script

This website uses JavaScript. When you use this website, please activate JavaScript. Please note that if you remain logged in on this website but do not use it for a while, you will be logged off automatically, and your data stored up to that point may be cleared.

Use of Cookies

This website uses cookies to control actions. When you use this website, please select "Accept Cookies" in the setting of your computer.

SSL Encrypted Communication

This website uses the SSL encrypted communication to protect the information of our Guests.

How to Use the PDF Files

Get Adobe Reader

Files marked with "PDF" are in PDF format. You need Adobe Reader to view the files. If you don't have this free software, please click the "Get Adobe Reader" icon.

Privacy Policy

For our Private Policy, please click the link below.

Declaration Required by the Special Commercial Law

Business Operator Oriental Land Co., Ltd.
Location of Office Maihama 1-1, Urayasu-shi, Chiba, 279-8511
Representative President Kyoichiro Uenishi
Contact Tokyo Disney Resort Online Reservation & Purchase Support Desk
Telephone: 045-683-3101 (Japanese language only)
Business Hours: 10:00 a.m. - 5:00 p.m.

Travel Business Registration

Scope of work domestic travel
Registration Number No. 2-810 Travel Business Registered by the Governor of Chiba Prefecture
Registration date February 8, 2001
Valid term February 8, 2006 to February 8, 2011
Business Operator Oriental Land Co., Ltd.
Location of Company Maihama 1-1, Urayasu-shi, Chiba, 279-8511
Name of Sales Office Office Maihama
The Certified Travel Service Supervisor Teruyuki Honda
Hiromi Saiki
The Certified Travel Service Supervisor availability 10:00 a.m. - 5:00 p.m. at the Japanese time
except Saturday, Sunday and National Holiday of Japan.
Travel industry Contracts
  • -- We only offer these documents in Japanese because the original text was written in Japanese.
Privacy Policy For datails, please click here

The Certified Travel Service Supervisor is a person in charge of a travel agency that handles travel arrangements for customers. If there is anything unclear about the explanations from your sales representative on your travel contract, please feel free to contact us.