FAQ

Q1. What do I do if I have unused Passport tickets from when the Parks were closed (including March 11)?

For Guests holding a Tokyo Disneyland Passport:

If you have an unused Passport ticket for dates between March 11 through June 14, 2011, you can exchange it for a "Revisit Passport" anytime through March 31, 2012.

(The date of June 14 has been calculated by adding the 48 days that Tokyo DisneySea was closed to April 28, the date when both Parks became open.)

Note: May not be applicable for some Passport tickets.

For Guests holding a Tokyo DisneySea Passport:

If you have an unused Passport ticket for dates between March 11 through June 14, 2011, you can exchange it for a "Revisit Passport" anytime through March 31, 2012.

(The date of June 14 has been calculated by adding the 48 days that Tokyo DisneySea was closed to April 28, the date when both Parks became open.)

Note: May not be applicable for some Passport tickets.

For Guests holding a Multi-Day Passport:

If you have a Multi-Day Passport ticket that includes dates between March 11 through June 14, 2011, you can exchange it for "Revisit Passport" tickets anytime through March 31, 2012.

(The date of June 14 has been calculated by adding the 48 days that Tokyo DisneySea was closed to April 28, the date when both Parks became open.)

Guests with Passport tickets that allow entry to both Parks on the same day will receive tickets with equivalent benefits.

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Q2. What happens if I have a Tokyo Disneyland Annual Passport for dates when the Park was closed?

For Guests holding a Tokyo Disneyland Annual Passport:

Guests holding a Tokyo Disneyland Annual Passport whose valid period includes dates from March 11 to April 14, 2011 can receive an extention of 35 days (number of days that the Park remained closed) to their Annual Passport.

Note: No procedure is necessary. Simply visit the park with your existing passport. If the valid period expired during the closure period, the period of validity is extended 35 days from April 15, 2011 (extended to May 19, 2011), regardless of the date of expiration.

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Q3. What happens if I have a Tokyo DisneySea Annual Passport for dates when the Park was closed?

For Guests holding a Tokyo DisneySea Annual Passport:

Guests holding a Tokyo DisneySea Annual Passport whose valid period includes dates from March 11 to April 27, 2011 can receive an extention of 48 days (number of days that the Park remained closed) to their Annual Passport.

Note: No procedure is necessary. Simply visit the park with your existing passport. If the valid period expired during the closure period, the period of validity is extended 48 days from April 28, 2011 (extended to June 14, 2011), regardless of the date of expiration.

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Q4. What happens if I have a 2-Park Annual Passport for dates when the Parks were closed?

For Guests holding a 2-Park Annual Passport:

Guests holding a 2-Park Annual Passport whose valid period includes dates from March 11 to April 27, 2011 can receive an extention of 48 days (number of days that Tokyo DisneySea remained closed) to their Annual Passport.

Note: No procedure is necessary. Simply visit the park with your existing passport. If the valid period expired during the closure period, the period of validity is extended 48 days from April 28, 2011 (extended to June 14, 2011), regardless of the date of expiration.

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Q5. What happens if I have an Annual Passport Voucher that expired when the Parks were closed?

Simply bring your existing voucher, and we will issue a new Annual Passport for you.

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